Vital Statistics Support is committed to protecting your personal information. We are not affiliated with any government agencies. The information collected through this website is used solely for assisting individuals with locating the appropriate government agency and navigating the process of applying for vital documents.
Our Commitment to Privacy We are committed to safeguarding the privacy of our website visitors. Personal information collected through our website is collected, used, and disclosed only for the purposes that you have authorized.
Introduction This policy is compliant with the Personal Information Protection and Electronic Documents Act (PIPEDA). PIPEDA outlines how private sector organizations collect, use, and disclose personal information in the course of commercial business. For full details of the Act, visit: http://laws-lois.justice.gc.ca/PDF/P-8.6.pdf
By using this website, you consent to our collection, use, and disclosure of your personal information as described in this policy.
What is Personal Information? Personal information is any information that can identify an individual. We only collect information required for assisting with certificate applications, such as:
Why We Collect and Use Personal Information We collect personal information solely to assist users with:
Limits on Collection, Use, and Disclosure We collect, use, and disclose only the information required to fulfill your request. Information is not collected or used for unrelated purposes.
Disclosure to Third Parties Vital Statistics Support does not sell, trade, or otherwise transfer your personal information to outside parties. Any submitted personal information is only provided to government agencies when explicitly authorized by the user.
Consent When you voluntarily provide personal information through our forms, we interpret this as consent to collect, use, and disclose the information as necessary for the service you are requesting.
Retention of Information We retain submitted personal information for a minimum of one year in compliance with PIPEDA. Some information, such as transaction records, may be retained for up to seven years to meet legal and tax requirements.
Safeguards We implement appropriate physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
Accuracy of Information We rely on users to provide accurate personal information. You are encouraged to notify us if any information you have submitted requires correction.
Access to Personal Information You may request access to the personal information we have collected about you at any time. Requests must be submitted in writing and accompanied by a government-issued photo ID. We will respond within 30 days and provide information on how it has been used or shared.
How to Contact Us If you have questions or concerns about this Privacy Policy, or would like to request access to your personal information, please contact:
Email: info@canadianbirthcertificate.com
You may also contact the Office of the Privacy Commissioner of Canada:
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Website: https://www.priv.gc.ca
For all inquiries, please contact our office at:
57 Westchester
London,
ON
N6G 2K6
Toll-Free Fax: 1-613-691-6268
Email: info@canadianbirthcertificate.com
At any time if you are not satisfied with Canadian Birth Certificate’s response, you may contact the Office of the Privacy Commissioner of Canada at:
Office of the Privacy Commissioner
of Canada
30, Victoria Street
Gatineau, Quebec
K1A 1H3
Toll-Free Fax: 1-800-282-1376 / 819-994-5444
TTY: 819-994-659
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