Terms & Conditions

The website www.canadianbirthcertificate.com is operated by the privately held entity Vital Statistics Support. We are not affiliated with any provincial, territorial, or federal government agency. This website serves as an informational and support resource to help individuals navigate the process of applying for birth, marriage, and death certificates across Canada.

By accessing this website or submitting any information through it, you agree to the following Terms & Conditions. Additionally, by signing the Disclaimer portion of any form, you confirm that you have read, understood, and agreed to these terms.

1. Nature of Service

Vital Statistics Support does not process, file, or submit government applications on behalf of individuals. We offer general guidance and information to help users connect with the appropriate government departments. All applications must be submitted directly to the appropriate provincial or territorial authority.

2. Disclaimer of Government Affiliation

Vital Statistics Support is an independent organization. We are not endorsed by, partnered with, or contracted by any government body. Any reference to government departments is provided for informational purposes only.

3. Liability Waiver

We are not responsible for any delays, rejections, or losses resulting from actions taken by courier companies or government departments.
We do not guarantee the success of any application. Errors or omissions in the application, whether made by the user or by the relevant agency, are outside our control.
We are not liable for incomplete or inaccurate forms submitted by users.

4. Fees and Payments

Once an application has been submitted to the government, all fees are final and non-refundable, regardless of the outcome.
Fees charged through our platform are for informational services only and do not include government processing fees, unless explicitly stated.
By proceeding with any service or submitting payment, you agree to be charged for the full amount corresponding with the selected service.

5. User Responsibility

It is the user’s responsibility to ensure that all provided information is accurate, complete, and up to date.
We advise users to contact the appropriate government body directly if they have specific questions about their application or require status updates.

6. Privacy

We take privacy seriously. Personal information submitted through this site is used strictly for support and informational purposes. We do not sell or share user data with third parties.